Privacy Policy

Privacy Policy

Introduction

Welcome to https://northglenn-adolescent-and-teen-therapy.denvermentalhealthcare.com (hereafter referred to as ‘Northglenn Adolescent and Teen Therapy’, ‘we’, or ‘us’). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This Privacy Policy is relevant when:

  1. You sign up as an authorized user for our applications and services.
  2. You visit our website or any linked pages.
  3. We communicate with you via email, phone calls, texts (SMS), or other channels for informational, marketing, or transactional purposes.

Personal Data Collection

We collect various categories of personal information to enhance your experience and provide tailored services:

  • Account Information: Details required to set up and maintain your user account, including usernames, passwords, and profile data.
  • Payment Information: Data needed for processing payments, such as credit/debit card numbers, billing addresses, and payment history.
  • Financial Information: This may include bank account details, investment portfolios (if applicable), or financial records relevant to our services.
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities, dates, and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data collected through our apps.
  • Location Data: Information about your geographic location when you interact with our geolocated services or choose to share it.
  • Feedback and Reviews: Any comments, reviews, or ratings you provide us, along with the associated metadata.
  • Social Media Information: If you connect your social media accounts to our services, we may collect data from these platforms (e.g., profile pictures, public posts).
  • Product Information: Details about products or services you’ve expressed interest in, including any preferences or customization options.

We gather this data through various methods: user input forms, account settings, browsing activities, application interactions, and automated technologies like cookies and tracking pixels. Additionally, third parties, such as payment processors and analytics providers, may share Personal Data with us based on their respective privacy policies.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: These ensure the basic functions of our website and apps, like login sessions and page navigation.
  • Preference Cookies: Used to remember user preferences and settings, such as language selection or font size.
  • Analytics Cookies: Enable us to track site usage, analyze trends, and understand user behavior to improve our services.

Users can manage their cookie choices through our Cookie Manager, which provides control over non-essential cookies.

Data Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the data is no longer required for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

Northglenn Adolescent and Teen Therapy implements robust security measures to protect your Personal Data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit Personal Data from minors, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access and Rectification: You can request access to the Personal Data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your data from our systems.
  • Restriction: You may limit or restrict the processing of your data in specific circumstances.
  • Portability: In some regions, you have the right to receive your Personal Data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for certain purposes.
  • Non-Discrimination: You are entitled to equal services if you choose to exercise your data rights.

To learn more about your specific rights and how to exercise them, please contact our privacy team using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

For any questions, requests, or concerns regarding privacy or this policy, please contact us:

  • Email: contact@northglenn-adolescent-and-teen-therapy.denvermentalhealthcare.com
  • Postal Mail: Northglenn Adolescent and Teen Therapy, [Address], Denver, CO, USA

We value your trust in our commitment to data privacy and security.